CONTACT US DIRECT
Contact us directly if you are:
- Rejoining having previously been a member of the RCM.
- Changing your membership category.
- Interested in any of the following Membership types:
- Working and / or living abroad
- Internationally Educated and Working in the UK
- Interested in Maternity & Midwifery
- Name
- Membership number
- Email address
- Home Address
Other ways to contact us
Contact us by post
- RCM Headquarters – 10-18 Union Street, London, SE1 1SZ
- RCM Scotland – 37 Frederick Street, Edinburgh, EH2 1EP
- RCM Cymru – Unit 13b Drake Walk, Brigantine Place, Atlantic Wharf, Cardiff, CF10 4AN
- RCM Northern Ireland – 4 College House, Citylink Business Park, Belfast, BT12 4HQ
- RCM Library – 10-18 Union Street, London, SE1 1SZ
Going on maternity leave?
Email membership@rcm.org.uk at least one month in advance of beginning maternity leave and you can receive up to 52 weeks’ payment suspension. Remember to email us again at least one month before returning to work so that we can readjust your membership category.
Please note that you do not have medical malpractice and personal accident cover or voting rights over this period, neither is employment advice or representation available for any incident that occurs while your membership subscription is suspended.
Want to reclaim tax on RCM subscriptions & uniforms?
You can apply to receive tax relief on NMC fees, RCM subs and uniform for up to four years via the GOV.UK website. If you require an itemised statement or proof of purchase please email membership@rcm.org.uk.
We aim to provide all members with the highest quality services and support. If you think we have fallen short, we want to know about it so we can improve.
If you have a complaint
How to complain
If you just want to give feedback or informally raise an issue about any of the member benefits or services we provide, you should contact the person involved directly. If you don’t know who to address your comments to, or want to make a formal complaint, please contact us by emailing complaints@rcm.org.uk.
Please download our Complaints Procedure, for details on how we handle complaints, feedback and disputes with members.
Our aim is to:
- respond quickly, politely and effectively
- investigate complaints thoroughly
- be open to constructive criticism
- be open about our findings and the reasons for decisions
Response timelines
The RCM will:
- acknowledgement your complaint within five working days
- send you a formal written response within 21 days
RCM response to your complaint
We will aim to establish whether there has been a failure by the RCM and will explain reasons for our conclusion. If you are not happy with the response, you can ask for it to be reviewed. We are constantly trying to improve and are eager to learn from your experiences.
Have a question about data protection?
Please refer to our Privacy Policy.
If you still have questions about how we handle your data, please email dataprotection@rcm.org.uk